This course was created to assist personal property inventory professionals achieve success in the area of customer service, focusing not only on the direct customer, but also the “internal” and secondary customers as well. Methodologies are presented that should aid you in the development of a Customer Service Plan & Strategy.

Upon successful completion of this course, you will be awarded 2 CEUs.

Module 1 Customer Service 101
Unit 1 Module 1: Customer Service 101  
Module 2 A Customer Service Focus
Unit 1 Module 2: A Customer Service Focus  
Module 3 Customer Service for the Inventory Industry
Unit 1 Module 3: Customer Service for the Inventory Industry