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13 Jul 2020

Indiana Home Inventory Professional Earns Additional Industry Certification

National Association is pleased to congratulate Andy Miller for achieving the designation of Certified Appraisal Examiner.

Andy MillerPRESS RELEASE – The National Inventory Certification Association (NICA) has announced that Andy Miller, owner of Amani Inventory, has recently earned the designation of Certified Appraisal Examiner (CAE). He chose to add this second industry educational achievement to the previously-earned Certified Inventory Specialist (CIS) designation. The CIS designation is an all-encompassing industry recognition while the CAE focuses specifically on the inventory professionals’ role serving the appraisal industry. 

To help ensure that this additional education prepares the inventory professional properly, the NICA Education Committee, consisting of NICA members, an established property appraiser, and the Association Directors, determined the requirements to achieve the Appraiser Examiner designation.

The inventory professional must first achieve the certification as a CIS before pursuing the CAE. They must complete the Customer Service and Appraisal Examiner courses, plus an elective chosen from the NICA curriculum. The Appraisal Examiner course was co-written by a certified property appraiser to ensure the integrity and proven hands-on processes for the accurate collection of information.

Growth of the personal property inventory industry has created an opportunity for personal property inventory professionals to serve as Appraisal Examiners. This enables appraisal firms to locate and subcontract certified, qualified examiners to record the descriptions properly and take photos of the items to be appraised. The appraisers are then able to create an accurate Uniform Standards of Professional Appraisal Practice (USPAP) compliant certified report from the information provided by the inventory professional. 

Based in Harlan, Indiana, Miller offers residential and business asset inventory services in Northeast Indiana and Northwest Ohio

30 Jul 2018

Virginia Inventory Professional Achieves Home Inventory Industry Certification

Congratulations to member Julie Ulrich for achieving the designation of Certified Appraisal Examiner.

Julie UlrichThe National Inventory Certification Association (NICA) is pleased to announce that Julie Ulrich, owner of TimeWise Inventory Services, has recently earned the designation of Certified Appraisal Examiner (CAE).

Growth of the personal property inventory industry has created an opportunity for contents inventory professionals to serve as Appraisal Examiners. The purpose of a CAE designation is to establish recognition for this specialized service. This certification provides the education and the credentials needed to properly assist appraisers.

This enables appraisal firms to locate and subcontract certified, qualified examiners to assist with the collection of descriptions and photos of items to be appraised. The appraisers are then able to create an accurate Uniform Standards of Professional Appraisal Practice (USPAP) compliant certified report from this information provided by the inventory professional. Additionally, this additional service provides the home inventory professional with additional revenue opportunities.

When completing an inventory service for residential and commercial clients, the inventory professional is often asked if they know the value of items, or if they can refer an appraiser. The CAE designation signifies that these contents inventory professionals have the knowledge required to collect and then submit the necessary information for an appraiser to assign value. This allows for a two-way referral opportunity between these two industries.

To help ensure that the inventory service provider is prepared to serve the appraisal industry, the NICA Education Committee, consisting of NICA members, an established property appraiser, and the Association Directors, determined the requirements to achieve the Appraiser Examiner designation.

Only those who have earned their Certified Inventory Expert (CIE) or Certified Inventory Specialist (CIS) designation are eligible to apply for this additional level. The inventory professional is also required to successfully complete the Customer Service and Appraisal Examiner courses, plus an elective chosen from the NICA curriculum. The Appraisal Examiner course was co-written by a property appraiser to ensure integrity and proven hands-on processes for accurate collection of information.

Based in Chesapeake, Virginia, TimeWise Inventory Services offers residential and business asset inventory services to in the state of Virginia and the Northeast area of North Carolina.

13 Sep 2017

Benefits of and Marketing Your Appraisal Examiner Certification

Red Ribbon-CertifiedWe recently recognized our members who have achieved their Appraisal Examiner Certification. That prompted a few to call the National Inventory Certification Association office asking what this certification is, and the benefit of achieving the designation of CAE. Others have asked if there are other opportunities in addition to assisting Associate Member Nugent Appraisal by documenting the items they’ve been hired to appraise.

Benefits of the CAE designation

Since your inventory services are most likely the single revenue stream, you will be adding a skill set that enables you to serve the appraisal industry quickly and with knowledge.

These two industries go hand-in-hand. There are three main types of jobs:

  1. An inventory of the contents in a home or business.
  2. Only designated items to be appraised.
  3. The entire household or business needing inventoried with specific items needing appraised.

Being able to serve all three needs enables you to reap the revenue benefits, and call in the appraisal services as needed. Instead of providing only an inventory service, achieving your CAE enables you to gain revenue by being the point person and outsourcing the appraisal.

Additionally, when Nugent Appraisal secures an appraisal job, they will find who has achieved the CAE designation in that geographic area.

Marketing Your Examiner Service

There are a variety of ways to market this add-on service.

Include appraisal services on your website.

  • Add the CAE designation to your name on business cards, website, brochures, email signature line, etc.
  • Educate about the need for this service when posting about your business on Social Media.
  • Send a notice to your current client base informing them of your new appraisal service.
  • Notify the referral sources you currently work with, stressing that they now only have to work with one vendor rather than two.
  • When providing your inventory service to a new client, mention that you also offer appraisal services and can save them money (because you’ll have already collected the information the appraiser will need).
  • Notify appraisers in your area and offer to be a subcontractor/independent contractor for them.

When you are in a home or business as an Appraisal Examiner, it is completely appropriate for you to discuss your home inventory company. Take the time to share the many benefits of having a thorough record of all their contents, in addition to the items being appraised.

The majority of people don’t know that they will be required to provide a detailed item-by-item list of everything they will need to have replaced after a loss. Offering a brief education can turn an appraisal examiner client into an inventory client as well.

06 Sep 2017

Pennsylvania Inventory Professional Achieves Appraisal Examiner Certification

The National Inventory Certification Association announces that member Lavon Kearney has earned the designation of Certified Appraisal Examiner.

Lavon KearneyPRESS RELEASE – The National Inventory Certification Association (NICA) is pleased to announce that Lavon Kearney, owner of Serenity Assured Inventory Solution, has recently earned the designation of Certified Appraisal Examiner (CAE).

Growth of the personal property inventory industry has created an opportunity for contents inventory professionals to serve as Appraisal Examiners. The purpose of a CAE designation is to establish recognition for this specialized service. This certification provides the education and the credentials needed to properly assist appraisers.

This enables appraisal firms to locate and subcontract certified, qualified examiners to assist with the collection of descriptions and photos of items to be appraised. The appraisers are then able to create an accurate Uniform Standards of Professional Appraisal Practice (USPAP) compliant certified report from this information provided by the inventory professional. Additionally, the home inventory professional is able to grow their businesses through additional revenue opportunities.

When completing an inventory service for residential and commercial clients, the inventory professional is often asked if they know the value of items, or if they can refer an appraiser. The CAE designation signifies that these contents inventory professionals have the knowledge required to collect and then submit the necessary information for an appraiser to assign value. This allows for a two-way referral opportunity between these two industries.

To help ensure that the inventory service provider is prepared to serve the appraisal industry, the NICA Education Committee, consisting of NICA members, an established property appraiser, and the Association Directors, determined the requirements to achieve an Appraiser Examiner Certification.

Only those who have earned their Certified Inventory Expert (CIE) or Certified Inventory Specialist (CIS) designation are eligible to apply for this additional level. The inventory professional is also required to successfully complete the Customer Service and Appraisal Examiner courses, plus an elective chosen from the NICA curriculum. The Appraisal Examiner course was co-written by a property appraiser to ensure integrity and provide hands-on processes for accurate collection of information.

Lavon stated, “Whether someone wants just one item appraised, a few items, or a whole house, I am now able to confidently and professionally collect the information and forward it to a USPAP certified appraiser. I am very excited about this additional service I can now offer my clients.”

Based in Export, Pennsylvania, Serenity Assured Inventory Solution offers residential and business asset inventory services to the metropolitan Pittsburgh area. 

14 Jun 2017

Easy Online Applications – CIS, CAE and Designation Renewal

Woman taking online courseWe’ve had some questions about the streamlined application processes when achieving the Certified Inventory Specialist (CIS) and the Certified Appraisal Examiner (CAE) designations. Keeping your busy lifestyles in mind, we developed an online process that doesn’t include asking for the forms to be sent to you from our office.

The requirements to achieve each of the certifications are listed on the Certification page of the NICA website. It is a sub-page under Professional Development. Once you have completed the requirements:

  • Click on the “Submit CIS Application” or “Submit CAE Application” button.
  • Complete the online form.
  • You will receive an automated confirmation confirming your application was received.
  • The NICA office will notify you of acceptance once the Education Committee reviews and approves your application. If there are any questions, we will contact you.

To retain your designation each calendar year, return to the Certification page and click on the “Submit Certification Renewal” button. After you enter how you earned your 5 CEUs, submit the form and you will receive an automated confirmation. The Education Committee will review your application and will notify you of approval or request more information regarding your CEUs.

If you need further information about the certification or the application process, please feel free to contact the NICA office.

10 Apr 2017

What Is It Like To Be A Certified Appraisal Examiner?

Nugent Appraisal Services is utilizing their Associate Membership to benefit their business while also providing new revenue streams for our members. This business relationship is displaying the purpose and anticipated results of Associate Memberships with NICA.

Putting the newly-earned Certified Appraisal Examiner designations to good use, Nugent Appraisal reports that they have been able to secure jobs for our members since putting this working relationship together. This enables our home inventory members to add a revenue stream while Nugent saves time by reducing his hours of travel to document items out of his local area.

What does an Appraisal Examiner do?

We asked four of our members to share their experience as an Appraisal Examiner for Nugent Appraisal Services, and it appears that they all had positive results and are looking forward to future opportunities.

Kate LeGrand, a member located in Plainfield, Indiana and owner of Capital Counts Inventory said, “I totally enjoyed working with Ray and appreciated his professionalism, especially since it was my first examiner job. It was an estate, and only specific items were to be appraised. The executor walked with me from item to item, sharing the provenance of each piece.” Kate enjoyed hearing the stories and felt the client had become a new friend by the time the job was completed.

Member Tricia Hoekwater of Uniquely Yours Digital Solutions in Pittsburg, California stated that her complete time onsite was just about an hour. The client wanted to donate furniture and art for a tax write-off, which included living room furniture, four pieces of art, some large picture frames, and a sleigh bed with wood and steel frame. “This particular project did not garner the gathering of much information about the pieces other than the purchase location and approximate year so it was very easy to document and gather the photographs needed for the appraisal. Being a certified appraisal examiner is fun and what is particularly enjoyable is having the front-end work of marketing and communication with the client done so I could come in and get right to work for the client. The template provided by Nugent Appraisal is wonderful and makes the job so easy. The back-end work was minimal and it’s a great income source for my business.” 

Documenting two Tiffany lamps in Pennsylvania was the scope of this appraisal examiner project completed by John Maida, owner of Cherry Hill, New Jersey-based WJ Home Inventory. He took many photos, descriptions, and measurements of the lamps. “The appointment went well and Ray was happy. It was a small assignment, but quite interesting nonetheless.”

Debra Palmer of Palmer Home and Business Inventory Professionals, LLC in Tampa, Florida was providing examiner services for Nugent Appraisal Services years before they became an Associate Member of NICA. Debra shared, “I became aware of Ray Nugent and Nugent Appraisals a few years ago as I was starting up my inventory business.  Through various teleconferences/webinars I was able to connect with Ray and he offered me the opportunity to do appraisal examinations for Nugent Appraisals in my business territory, Central Florida.  Ray has given me several appraisal examination assignments that have included a wide range of items such as art and collectibles collections, gun collections, coin collections and office furnishings. Project size has ranged from just one fine art item to over 100 items.  Each project has been so interesting and I have found working with Nugent’s clients to always be a pleasure. This collaboration with Nugent Appraisals has helped to grow my business and gives me great hands-on experience with dealing with higher value items in clients’ properties. I look forward to continuing to expand the appraisal examination aspect of my inventory business and completing the NICA Appraisal Examiner Certification in the very near future.”

From a pair of lamps to over one hundred items, comments from these members show the variety of projects that are and will be offered, as Ray anticipates growth through expansion due to interest in the Certified Appraisal Examiner opportunities. Those members who have achieved their Certified Appraisal Examiner designation will be given preference when there is more than one inventory professional within the geographic area of the job. NICA will assist Nugent with finding qualified members and distributing the jobs to all in areas where there are multiple CAEs interested in receiving these assignments.

11 Jan 2017

Committee to Establish Certified Appraisal Examiner

committeeAlong with the introduction of the Appraisal Examiner course and the Appraisal Examiner opportunity with Nugent Appraisal Services that goes along with it, the National Inventory Certification Association formed a committee to determine if a Certified Appraisal Examiner (CAE) certification would be beneficial.

Is there a need? What would be the benefit? In addition to the Appraisal Examiner course, what other requirements should be included? These are some of the questions the committee addressed.

The CAE committee members are:

Creating a CAE designation was a unanimous decision. The committee has determined that it will bring more credibility and recognition to the industry and to this association. Most importantly, though, it will bring more credibility to the home inventory professional when presenting this credential to attorneys, insurance agents, and the client.

Course and CEU requirements, costs, and other details regarding this new certification will be finalized soon. We will post the details once all the i’s are dotted and t’s crossed.