We kept the questions, and the number of questions, to a minimum, respecting your time. Knowing that everyone is busy, we truly do appreciate your responses. By giving us your preferences, you are enabling us to serve you in the manner you choose.
Survey categories
The three categories that were included were 1) member benefits, 2) continuing education courses, and 3) customer service. We discovered:
- what benefits you find most important, so we can continue to focus on those first
- what courses you want to see added to the curriculum, and one is already contracted
- that we are very responsive to your calls and emails, and we commit to continuing to retain that level of assisting you.
That’s a lot of information!
You helped create the vision
We now have a vision for the remainder of 2016 and for 2017. We will use your survey results to guide us as we make these decisions of what to work on first, and what should be tabled for later.
We offer each of you a BIG thank you for your participation!